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  • Do I have to pay for return shipping label?
    When it comes to returns, we want to assure our customers that we provide prepaid return shipping labels at no additional cost. This means you do not have to pay for the return shipping label. Simply contact our customer service team to initiate the return process, and they will guide you through the steps to print your return label.
  • How does it take to process my return?
    It takes up to 3 business days to process your return after receiving it. The credit will be refunded to your account in the same form of payment in which it was received.
  • What do I do if my item arrives damaged?
    Customer satisfaction is our goal at Leobellstore.com. Just send us an email and we will take care of it
  • Can I return my purchase?
    If you are not satisfied with your order for any reason, we will accept the return of items that are in new, unused condition, with original tags attached and all original packaging and other components included, when accompanied by an original receipt/invoice. Returned items must not be washed or worn.
  • What is return policy?
    If for any reason you are not completely satisfied with your purchase, we offer a 30-day return period from the date of purchase. To initiate a return, please ensure that the item is in its original condition and packaging. You will need to present your receipt or proof of purchase. For detailed instructions on how to process your return, please visit our Return Policy page on our website or contact our customer service team, who will be happy to assist you.
  • Where can I find product information?
    You can find detailed product information on each product's individual page on our website. This includes product descriptions, specifications, pricing, and customer reviews to help you make informed purchasing decisions.
  • How can I get a confirmation of my order?
    To receive a confirmation of your order, you will receive an email with all the details of your purchase shortly after completing the transaction. Additionally, you can also log in to your account on our website to view the order status and details.
  • Do I have to create an account to place an order?
    Creating an account is not mandatory to place an order. You can proceed as a guest and complete your purchase without the need for an account. However, creating an account offers benefits such as order tracking, faster checkout for future purchases, and exclusive offers for registered users.
  • Will an out-of-stock item become available again?
    If an item is currently out of stock, you can sign up for notifications to receive an alert when it becomes available again. Additionally, you can reach out to our customer support team for more information on restocking timelines.
  • How can I create my Wishlist?
    By registering your account, you can create a Wishlist and include your favorite products in order to make future purchases quicker.
  • What payment methods are accepted?
    Accepted payment methods include major credit and debit cards such as Visa, MasterCard, and American Express.
  • Will my order be taxed?
    Yes, your order will be subject to sales tax. As a local business, we are required to collect sales tax on purchases made within the states. The applicable tax rate will depend on the delivery address of your order. During the checkout process, the exact sales tax amount will be calculated and displayed before you finalize your purchase.
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