Frequently Asked Questions
Do I have to pay for return shipping label?
When it comes to returns, we want to assure our customers that we provide prepaid return shipping labels at no additional cost. This means you do not have to pay for the return shipping label. Simply contact our customer service team to initiate the return process, and they will guide you through the steps to print your return label.
How does it take to process my return?
It takes up to 3 business days to process your return after receiving it. The credit will be refunded to your account in the same form of payment in which it was received.
What do I do if my item arrives damaged?
Customer satisfaction is our goal at Leobellstore.com. Just send us an email and we will take care of it
Can I return my purchase?
If you are not satisfied with your order for any reason, we will accept the return of items that are in new, unused condition, with original tags attached and all original packaging and other components included, when accompanied by an original receipt/invoice. Returned items must not be washed or worn.
What is return policy?
If for any reason you are not completely satisfied with your purchase, we offer a 30-day return period from the date of purchase. To initiate a return, please ensure that the item is in its original condition and packaging. You will need to present your receipt or proof of purchase. For detailed instructions on how to process your return, please visit our Return Policy page on our website or contact our customer service team, who will be happy to assist you.